Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"I purchased this set and was super surprised how quickly it arrived. The quality is great. It wasn't scratchy or weird feeling. Thick, soft and extremely warm. I purchased another one for my BFF, that's how impress I am. Thank you"
— Christine L. (5/5)
this set is so cute
"this set is so cute and comfy! i need 10 more sets immediatelyyyyy"
— Amya H. (5/5)
"Cute sweater but runs small so did not fit"
— Isabel (3/5)
Really cute
"Really cute"
— Samaria L. (5/5)
So cute If you’d like
"So cute If you’d like a more baggy I’d suggest upping a size"
— Victoria Z. (5/5)
So cute fits perfectly and
"So cute fits perfectly and so comfy"
— Sara F. (5/5)
The quality is great and
"The quality is great and perfect for travel and daily wear. Loved it."
— Supriya S. (5/5)
Loved it!!
"Loved it!!"
— Yadelmis P. (5/5)
so good
"so good"
— Rupsa M. (5/5)
I love this set so
"I love this set so much and it’s so pretty and it actually is tall girl friendly because I am 5 foot seven and it’s really hard for me to find clothes in the fact that I actually got an outfit that could fit me made me feel really happy and I got a lot of compliments on it. It could be a little thicker but definitely would suggest wearing leggings underneath if you’re a girl that gets cold."