Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"Quality is great. They look really comfortable. But too long (wayyyyy) too long. Need to return."
— Kristie (4/5)
"It was more textured than I thought it would be. . almost carpet like or fuzzy teddy bear. They are comfy and warm though so I will keep but not wearing out if the house 👀"
— Christina (3/5)
It’s warm. It’s flattering. I
"It’s warm. It’s flattering. I highly recommend. I bout the dark grey and the white. I’d buy every color if there was more colors"
— Seazon P. (5/5)
Super cozy!
"Not what I was expecting to get with trying a new brand. These pants are beyond cozy and keep me warm! comfy to lounge in and they fit well to my ankles, not too long to drag on the floor either. The texture of the material is great, and the matching top is worth getting."
— Aubrey G. (5/5)
A bit loose but will
"A bit loose but will keep"
— Judy D. (4/5)
Good quality and great fit!
"Good quality and great fit! I’m 5’6 and length is great!"
— Ashley A. (5/5)
Fits tighter / more like
"Fits tighter / more like leggings. Good quality very warm, good length."
— Tochi O. (3/5)
So comfy, 100% recommend, wish
"So comfy, 100% recommend, wish there were more colours though"
— Jolie R. (5/5)
Love it comfortable and really
"Love it comfortable and really warm"
— Munther A. (5/5)
Very good quality. Thick and
"Very good quality. Thick and warm. True to size. Ordered a medium"