Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"Super high quality and fits perfectly!" — Yasmine F.
"fit is also very nice, pairs whit light colours perfectly." — Elizabete V.
"Fit amazing, great quality, perfect sweater for fall!!" — ashley r.
Reviews
The fit of the sweater
"The fit of the sweater is perfect, it falls perfectly on my body and it’s so soft. The size runs a little big but that’s because it’s an oversized sweater! Tho the neck is a little tight for people who like flowy clothes."
— Shelby N. (4/5)
My teenager loves the outfit.
"My teenager loves the outfit. The fabric is super soft and comfty."
— Briania D. (5/5)
I ordered a size medium
"I ordered a size medium for a slouchy look and it worked out perfectly! The material is super light weight and perfect for summer I love this set! The quality seems great after already washing it twice!"
— Naelle G. (5/5)
Absolutely love this set!
"Absolutely love this set!"
— Brooke K. (5/5)
Fav thing to wear
"Fav thing to wear"
— Marlo K. (5/5)
amazing,very light weight. looks very clean
"amazing,very light weight. looks very clean and the quality is very good"
— Ava M. (5/5)
I love it! It’s light
"I love it! It’s light weight so it is perfect for summer especially with the matching shorts. The look is soooo cute and the shipping was very fast. It came in a pink bag and I was so excited when it came!!! I love it so much!"
— Ingrid E. (5/5)
Great customer service!
"Came with a small hole at neckline which became a larger hole when worn the first time. Contacted customer service and after sending picture of the item, they agreed to send a replacement without having the hassle of returning the damaged sweater. My granddaughter (original recipient) was thrilled, as she loved the set and was upset when she discovered the hole. I have to say customer service was excellent!!!"
— Samantha S. (4/5)
Quality is nice. Looks good
"Quality is nice. Looks good materials good"
— Tori N. (5/5)
This is the cutest set!
"This is the cutest set! For reference I’m 39 and was worried this website would be a little too young for me but it’s actually super cute, not too small or too big, and a light weight nice material!"