Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"SOOO CUTE! My favorite sweatshirt ever and it has the cutest little lace around the heart! Super thick and cozy too!"
— suzana m. (4/5)
I get compliments when I
"I get compliments when I wear this it looks & feels cozy"
— Christi B. (5/5)
Great color!!
"I got the sweatpants and hoodie. Perfect fit! I am a tight medium and loose large so I got a medium and it fits perfect not tight at all but not too loose either. The pink is just a cute color either way the cute heart lace is just added cuteness"
— Jennifer E. (5/5)
Love these sweatshirts! Very thick
"Love these sweatshirts! Very thick and cozy! Make sure you wash and dry before wearing! Lots of fuzz. I have all 3 colors and wear them often. Lots of compliments."
— Sally B. (5/5)
it fits so nice and
"it fits so nice and is so incredibly fuzzy!! love it! the design is so cute and the quality of the inside even after being washed is still amazing!"
— Chloe G. (5/5)
Quality is super nice
"Quality is super nice"
— Vineela R. (5/5)
Such a perfect fit, perfectly
"Such a perfect fit, perfectly described and looks just like the image. Goes so good with the matching pants. Perfect fit and looks so good."
— Tatyana V. (5/5)
So comfy!!
"So comfy!!"
— Lucy C. (5/5)
Pink sweatshirt
"One of my faves!!!!!! Love the pink and so cute on!!!!!"
— Lori B. (5/5)
So cozy
"Super soft, comfortable, and warm. Thick material."