Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
The Russell Straight Leg Knit Pants are praised for their high-quality material, which customers describe as thick, soft, and comfortable. The adjustable tie waist and straight leg fit are also highlighted in reviews.
"the quality is so good and it’s so aesthetic and cute!" — Nadeen A.
"my new favorite pair of pants… so comfy and way higher quality than i expected" — Henrietta B.
Reviews
Love the slouch style fit
"Love the slouch style fit amazing. The size is adjustable due to the tie."
— Marissa F. (5/5)
super Comfy and soft
"super Comfy and soft"
— Kennedy T. (5/5)
So cute on! Excellent quality.
"So cute on! Excellent quality."
— Krista H. (5/5)
comfy and good quality. material
"comfy and good quality. material is very nice and soft but i will say the fit runs a bit large"
— sophia m. (5/5)
"Very short! Im 5’8” and these barely made it to my ankles. The material was also a lot thicker than i was expecting."
— Briley (4/5)
Obsessed with this set so
"Obsessed with this set so comfy and cute !!!"
— Valerie P. (5/5)
Love the pant, it’s nice
"Love the pant, it’s nice a thick perfect for a elevated winter"
— Jyotsna V. (5/5)
"LOVE ITTTT. The jacket was a little hard to zip after i unzipped it, but overall a great purchase. The jacket is more cropped than the image shows, but I like it. I’m 5’6, 119 pounds, and got a size small and it fit perfect. Its very stretchy and the pants almost touch the floor when i wear them."
— Mattison (5/5)
Perfect cosy co ord!! I’m
"Perfect cosy co ord!! I’m in loveee, material is so good, could easily style for cosy or dressy occasions! Perf length"