Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
The Bonney Bow Detail Sweatpants are praised for their high-quality material, excellent fit, and adorable bow detail. Customers appreciate the comfort and the perfect length, though some feedback on sizing is mixed. The overall look and outfit appeal are also highlighted.
Summary topics
Material Quality (9%): Customers raved about the material, describing it as great, thick, and of good quality.
Overall Product Quality (3%): It was observed by customers that the product is excellent, great, and very comfortable, making it highly recommended.
Sizing Accuracy (6%): The feedback is varied, with some saying the size is perfect and others needing to exchange for a smaller size.
Design Details (3%): It was noted by customers that they love the bow detail, which adds a sweet little detail to the product.
Product Fit (19%): Many customers loved the fit of the product, describing it as perfect, great, and awesome.
"The material is super soft and warm enough but not too warm, so this is gonna be a great airport outfit!" — Purplepups
"Perfect fit and a great warm cozy outfit." — Charlotte F.
"Good shirt and pants love the quality and fit." — Georgia G.
Reviews
"Fit was perfect for the pant Fit was just a smidge smalker for the hoodie It was right for arm length but a little short lengthwise so if you want it oversized the hoodie can go up Love it!!! 🥰"
— Amy (5/5)
Gorgeous and very comfy!! Good
"Gorgeous and very comfy!! Good quality material, not so thick, very soft."
— Nora P. (5/5)
Cute outfit!
"It’s a cute and comfy sweat set! I just wish that the pants came in long for taller people. And I know the model is 5’9 and the pants fit her perfectly, but I am 5’6 and the pants are at my ankles. The waistband fits perfectly and sits well if wanting the bottoms to be low rise. I will say the shipping was great!"
— Emily L. (4/5)
The weight was really light.
"The weight was really light. The waistband was really stretchy. It looks so adorable!"
— Thoa T. (5/5)
OBSESSED!!! I cannot wait to
"OBSESSED!!! I cannot wait to be all comfy and cozy in the winter!"
— Lisa P. (5/5)
"So much nicer than I expected. The fabric is really nice."
— Anna (5/5)
Very good quality! Warm, thick
"Very good quality! Warm, thick material and the bow is such a cute detail."
— Marie C. (5/5)
"Soft and comfortable"
— Mike (4/5)
Affordability
"Buying for 2 grand daughters. They love your brand. I feel they’re of good quality but too pricey for young girls to purchase themselves. I believe if there were a few sweatshirt products they could afford, it would be a great incentive for them to work or save their money and buy themselves. It might be a great marketing idea for our young girls of today."