Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"ery good i got it for my birthday amazing bage love all the pockets its big and little at the same time amazing bag"
— Anne-Sophie S. (5/5)
It's giving
"New everyday going out bag it's perfect and can fit all the essentials!! Pockets in front are handy and can actually use them not just for decoration."
— Freya E. (5/5)
love this bag!! so cute.
"love this bag!! so cute."
— Angela K. (5/5)
Super cute stylish bag
"Super cute stylish bag"
— Patricia K. (5/5)
Love this bag so cuteeee
"Love this bag so cuteeee"
— Tania F. (5/5)
relly cute and basic bag!
"love it, the gold doesn't look as bright as shown in the picture, but i personally prefer it like that. really cute for going out too, recommend it and got it while on sale. didn't take too long to be delivered, one and half a week i guess. very cutee"
— Elli (4/5)
I bought the items for
"I bought the items for my granddaughter for Christmas 🎄"
— Cynthia M. (5/5)
Love it
"Great bag!"
— Tara B. (5/5)
I really like it I
"I really like it I wear it a lot and to a Tate McRae concert."
— Gwen K. (5/5)
Very Cute
"It looks exactly like the photo and another strap was found inside the bag so you can wear it across ur body as well. Very cute !!"