Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
The Desiree Knitted Hooded Cardigan is praised for its cute appearance, perfect fit, and high-quality material. Customers appreciate its comfort and suitability for chilly days. While some have mixed feelings about the zipper, overall satisfaction with the product's quality and size is high.
"The material is great , super good quality, and fits amazingly it’s a great relaxed nice look" — Rosario F.
"Perfect set it feels so cute on and has very nice comfy material love the color" — Victoria C.
"love the top its thick good quality material" — maria l.
Reviews
Beautiful jacket. I bought one
"Beautiful jacket. I bought one size up for a looser fit. Great soft fabric"
— Yurena Y. (5/5)
"Love it but jacket is very cropped!"
— Juwana (5/5)
Love the set it’s so
"Love the set it’s so soft and get so many compliments when I wear this. Be careful not to snag the material."
— Lisa F. (5/5)
Super cute!!!!! The length is
"Super cute!!!!! The length is great for short baddies and quality is nice"
— Rosie R. (5/5)
LOVE IT, I HAVE 2
"LOVE IT, I HAVE 2 COLOURS"
— Ioanna K. (5/5)
Beautiful in person . I
"Beautiful in person . I would highly recommend"
— Tanisha A. (5/5)
Fits very well and it’s
"Fits very well and it’s super soft"
— Kyndall J. (5/5)
Size is accurate, quality very
"Size is accurate, quality very good and the material is better than expected it’s very soft and not as thin as i thought which is good"
— Capucine S. (4/5)
Absolutely beautiful garments, these are
"Absolutely beautiful garments, these are for a present at Christmas 🎄 great price and garments are lovely soft, beautiful colour so glad I ordered these items thank you 😊"
— Dorothy C. (5/5)
super soft material and color
"super soft material and color is correct super cute outfit"