Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"Purchased several items now that do have a bit of a looser fit purposely and they are exactly what recipient was looking for. (XS) Recipient is very satisfied with all purchases made to date. (Three sweaters, 1 sweatshirt, and 1 polo long sleeve thus far)"
— Shannon S. (5/5)
one of my new favorite
"one of my new favorite sweaters! i ordered a small and its perfectly oversized an the material is perfect!"
— amelia r. (5/5)
Runs kinda large but very
"Runs kinda large but very good quality clothing, took and average shipping time and the fit was still large so i recommend getting a size smaller!"
— Keelyn C. (4/5)
Good matierial
"Good matierial"
— ari k. (4/5)
bit bigger than expected but
"bit bigger than expected but really nice material"
— Eva C. (4/5)
"My daughter loves the sweater ! Fit her perfectly at 95lbs and 4’5” she fit a XS"
— JenniHenna (5/5)
I love it
"I love it"
— Joel A. (5/5)
Love does for very oversized. .
"Love does for very oversized. . I’m usually a M and got XS and it’s still loose!"